Privacy Policy

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Effective Date: 06/01/2025
Business Name: Handpoured Harmony Creations LLC

At Handpoured Harmony Creations LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us online.

1. Information We Collect

When you shop with us or browse our website, we may collect:

• Personal Information

• Name
   
• Email address
   
• Phone number
   
• Shipping and billing address
   

• Payment Details

• Credit/debit  card information (processed securely through our third-party payment  processor; we do not store card details)
   

• Order Information

• Products ordered
   
• Order preferences
   
• Purchase history
   

• Technical Information

• IP address
   
• Browser type
   
• Device type
   
• Site usage data (through cookies and analytics tools)
   

2. How We Use Your Information

We use the data we collect to:

• Process and fulfill orders
   
• Provide shipping updates and order confirmations
   
• Respond to customer inquiries and offer support
   
• Improve our website and shopping experience
   
• Send promotional offers and product updates (only if you've opted in)
   

3. Sharing Your Information

We only share your information with trusted third parties who help us run our e-commerce operations, including:

• Payment processors (e.g., Square, GooglePay, ApplePay)
   
• Shipping providers (e.g., USPS, UPS)
   
• Email marketing services (e.g., Mailchimp, Klaviyo)
   
• Website analytics platforms (e.g., Google Analytics)
   

These third parties are required to keep your data secure and use it only for the services we request.

We do not sell or rent your personal data to anyone.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep your shopping cart saved
   
• Personalize content and product suggestions
   
• Analyze traffic and improve our website performance
   

You can choose to disable cookies via your browser settings, but some site features may not function properly.

5. Marketing & Communication Preferences

You may receive emails about new products, sales, or updates—only if you’ve signed up or made a purchase. You can unsubscribe at any time using the link at the bottom of our emails.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
   
• Request  corrections or updates to your data
   
• Ask us to delete your personal information (where legally applicable)
   
• Opt out of marketing communications
   

To exercise these rights, contact us at handpouredharmonycreations@gmail.com.

7. Data Security

We use industry-standard encryption and security measures to protect your information. However, no online platform is completely risk-free, so we encourage you to protect your account and devices as well.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10. Contact Us

Have questions about how your data is used? We’re here to help!

📧 Email: handpouredharmonycreations@gmail.com
📞 (850) 426-1740